vc99 Terms and Conditions
Please read our terms and conditions carefully before using this platform — they give you a full understanding of your rights and responsibilities.
Table of Contents
- 1.General Introduction and Consent
- 2.Eligibility and Age Requirements
- 3.Account Registration and Management
- 4.Deposits and Withdrawals
- 5.Bonuses and Promotional Offers
- 6.Betting and Gaming Rules
- 7.Prohibited Activities
- 8.Account Suspension and Closure
- 9.Privacy and Data Protection
- 10.Responsible Gaming
- 11.Limitation of Liability
- 12.Changes to Terms and Contact
General Introduction and Consent
vc99 is an online casino and betting platform for players in Bangladesh. By visiting this website (vc99.mom), opening an account, or using any service on the platform, you are acknowledged to have fully read, understood, and accepted all the terms and conditions described below.
These terms and conditions constitute a legal agreement. If you do not agree with these terms, please refrain from using this platform. vc99 reserves the right to change these terms at any time, and continued use of the platform after any changes will be considered acceptance of the new terms.
The protection and security of users on our platform is our highest priority. Using SSL encryption and modern security technology, vc99 ensures a safe and reliable environment.
Eligibility and Age Requirements
To open an account and use services on vc99, the following eligibility requirements must be met:
- You must be 21 years of age or older. This platform is for users aged 21+ only.
- You must operate the account in your own name and on your own behalf.
- You must not be a resident or citizen of any restricted region.
- You must play with your own money — using someone else's money or borrowed funds is not permitted.
- Each individual may hold only one account.
vc99 may request valid identification at any time for age verification. Providing false information will result in immediate account closure and the balance may be forfeited.
Account Registration and Management
3.1 Registration Process
You must provide accurate and complete information when opening an account. Providing incorrect information is a direct violation of these terms. Each individual may open only one account — multiple accounts are prohibited, and if detected, all such accounts will be closed.
3.2 Password and Security
It is your responsibility to keep your account password confidential. Sharing your password or allowing a third party to use your account is strictly prohibited. If you suspect unauthorized access, contact [email protected] immediately.
3.3 Updating Information
If any of your details change (such as your phone number or payment information), update your profile immediately or notify our support team. vc99 will not be responsible for any transaction complications arising from incorrect or outdated information.
Deposits and Withdrawals
4.1 Deposit Rules
Funds may be deposited on vc99 only through approved payment methods — bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳300. Depositing funds from a third-party account is strictly prohibited — only payment accounts registered in your own name may be used.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals must be made to the same payment method used for the most recent deposit.
4.3 Verification
Before large withdrawals, vc99 may request identity verification. Failure to submit the required information may result in a delay or suspension of the withdrawal. This process is in place to protect your account.
4.4 Fraudulent Transactions
If any transaction is suspected to be fraudulent, vc99 reserves the right to investigate. The associated account may be temporarily suspended during the investigation.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 100% match bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000.
5.2 Wagering Requirements
To withdraw a bonus, you must wager 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing.
5.3 Bonus Usage Restrictions
- An individual may claim a welcome bonus only once.
- Bonuses must be used in your own account only.
- If a withdrawal is made before meeting the bonus conditions, the bonus will be forfeited.
- vc99 reserves the right to change or cancel bonus offers at any time.
- If bonus abuse is suspected, the bonus will be cancelled and the account will be investigated.
5.4 VIP Program
vc99's VIP program has three tiers — Bronze, Silver, and Gold. Each tier offers weekly cashback: up to 0.3% for Bronze, up to 0.7% for Silver, and up to 1.0% for Gold. It is possible to advance to a higher tier through regular and active participation.
Betting and Gaming Rules
6.1 General Gaming Policy
All games on vc99 are operated in accordance with fair play principles. Each game has its own rules, which can be found in the game interface. It is recommended to read those rules carefully before playing.
6.2 Betting Markets
A variety of markets are available in the sports betting section. Market outcomes are determined based on the official results of the relevant sports body. A refund policy may apply for cancelled or incomplete events.
6.3 Technical Issues
If a game is left incomplete due to an internet disconnection or technical issue, vc99 will attempt to find the best resolution. However, vc99 does not bear responsibility for issues related to internet connectivity or the user's device.
6.4 Maximum Win Limits
Maximum win limits may apply to various games and betting categories. These limits are stated in the rules of the relevant game. vc99 reserves the right to investigate unusual or suspicious winnings.
Prohibited Activities
The following activities are strictly prohibited on vc99, and any violation will result in immediate account closure:
- Operating multiple accounts or registering more than once using the same identity.
- Bonus abuse — attempting to gain an advantage without meeting the bonus conditions.
- Collusion or coordinated manipulation — secretly coordinating with other players to gain an advantage.
- Using any automated software, bots, or scripts.
- Using the platform for money laundering or to conceal the source of illegal funds.
- Intentionally exploiting technical errors or vulnerabilities in the platform.
- Placing bets or managing an account on behalf of a third party.
- Threatening or harassing other users or staff.
If any of the above activities are detected, vc99 reserves the right to close the associated account, forfeit the balance, and take legal action if necessary.
Account Suspension and Closure
8.1 Closure by vc99
In the event of any violation of these terms, vc99 may temporarily suspend or permanently close an account without prior notice. Whether the balance will be paid out in such cases depends on the outcome of the investigation.
8.2 Closure by the User
If you wish to close your account yourself, send a written request to [email protected]. The account will be closed after the remaining balance has been withdrawn.
8.3 Inactive Accounts
vc99 reserves the right to take action on accounts that have been inactive for an extended period, in accordance with the relevant policy. The owner of an inactive account will be notified in advance by email.
Privacy and Data Protection
vc99 places the highest importance on protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure. Your personal information will never be sold to third parties.
For details on how data is collected, stored, and used, please visit our Privacy Policy page. The privacy policy is an integral part of these terms and conditions.
Upon receiving a valid request from a legal authority, vc99 may provide information in compliance with applicable law. In such cases, the user will be notified in advance where possible.
Responsible Gaming
vc99 places the highest importance on responsible gaming. Gambling is a form of entertainment — it should not be considered a source of income. Only play with money you can afford to lose.
10.1 Self-Control Features
vc99 provides various self-control features for users, such as setting deposit limits, taking temporary breaks, and Self-Exclusion. To use these features, contact [email protected].
10.2 Warning Signs
- Continuously placing larger bets in an attempt to recover lost money.
- Hiding gambling activity from family or friends.
- Spending time gambling instead of fulfilling daily responsibilities.
- Being unable to stop playing despite financial difficulties.
If these signs appear, seek help immediately and visit our Responsible Gaming page.
Limitation of Liability
vc99 always strives to provide uninterrupted, safe, and reliable service. However, vc99's liability is limited in the following circumstances:
- If service is disrupted due to natural disasters, cyberattacks, or causes beyond our control.
- If a transaction is delayed due to a third-party payment provider (bKash, Nagad, Rocket).
- If gameplay is affected by issues with the user's own device or internet connection.
- If loss occurs due to the user's own negligence or carelessness.
vc99 will not be liable under any circumstances for indirect, incidental, or special damages. The maximum liability limit will be confined to the account balance of the relevant user at the time of the incident.
Changes to Terms & Contact
12.1 Right to Make Changes
vc99 reserves the right to change, amend, or update these terms and conditions at any time. For important changes, users will be notified by email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.
12.2 Dispute Resolution
If you have any dispute or complaint, please contact [email protected] first. Our support team is available 24/7 in both Bengali and English via live chat and email. We believe that most issues can be resolved through direct communication.
12.3 Connection
Together with these terms, our Privacy Policy and Responsible Gaming Policy form the complete legal framework for using vc99. If any term seems unclear or you need more information, do not hesitate to contact us.
Contact: [email protected] | Live Chat: Available 24/7
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Know the terms, and responsibly enjoy one of Bangladesh's leading online casino experiences.
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